Sendasta Privacy Policy

Sendasta ("we," "our," or "us") operates the https://sendasta.com website and the Sendasta Microsoft Outlook add-in (collectively, the "Service"). This Privacy Policy describes how we collect, use, and share information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy.

Information you provide directly:

• Contact information submitted via our website forms (name, work email, company name, message)
• Account information for Enterprise customers (administrator email, organization name)

Information collected automatically by the add-in:

• Email recipient domain names — evaluated locally within Microsoft Outlook at the time of send, solely to enforce your configured policies. We do not read, store, or transmit email content or the full email addresses of recipients.
• Add-in configuration settings (enabled/disabled state, policy rules) for Enterprise users.

Information collected from your browser:

• Standard web analytics data (page views, referral source, approximate location) via privacy-respecting analytics tools.

• To provide, maintain, and improve the Service
• To respond to your inquiries and support requests
• To send transactional communications related to your account
• To enforce your organization's email policies (Enterprise plan)
• To analyze usage patterns and improve product functionality
• To comply with legal obligations

We do not sell your personal information to third parties. We do not use your information for behavioral advertising.

Policy configurations for Enterprise accounts are stored on servers located in Canada and the United States. We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Email content processed by the add-in is evaluated locally on your device and is never transmitted to our servers.

We retain personal information for as long as necessary to provide the Service and comply with our legal obligations. Contact form submissions are retained for 2 years. Enterprise account data is retained for the duration of the subscription plus 3 years following termination.

We may share your information with:

• Service providers who assist in operating our website and delivering the Service (e.g., form handling, analytics, cloud infrastructure), under confidentiality obligations
• Legal authorities when required by law or to protect our rights
• Business transfers in the event of a merger, acquisition, or sale of assets

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal information. You may also have the right to data portability and to object to certain processing.

To exercise any of these rights, please contact us at info@sendasta.com.

Our website uses essential cookies to enable basic functionality. We use analytics cookies to understand how visitors use our website. You can control cookie settings through your browser preferences.

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us: